Frequently Asked Questions
Everything You Need to Know Before Ordering
If your question isn't answered here, send it our way — we usually reply within the same business day.
Send us the details through our contact form, WhatsApp or by visiting our Nehru Road shop — including quantity, size and deadline. We typically reply with a quote within a few business hours.
We accept print-ready PDF, AI, EPS and high-resolution PSD/TIFF files. If you don't have artwork yet, our in-house design team can create it for you from scratch.
Most products like business cards, flyers and stickers can be ordered from a single small batch upward, while items like t-shirts and promotional merchandise usually have a small minimum to keep unit pricing reasonable. Ask us for the minimum on your specific item.
Yes — our graphic design team can build your artwork from a brief, refine a file you already have, or simply check that your existing design is print-ready before we go to press.
Turnaround depends on the product: simple jobs like receipt books or stickers can be ready in 2–3 days, while wedding stationery, offset runs and promotional merchandise typically take 5–10 days. We'll confirm an exact date when you order.
Yes, pricing scales down per unit as quantity increases, and we offer dedicated corporate accounts for businesses with recurring print needs such as calendars, letterheads and promotional items.
Always. We send a digital proof for every job and can arrange a physical sample for large or premium orders such as wedding cards and signage before the full run is printed.
Both — you're welcome to collect from our Nehru Road, Lalmatie location, and we also arrange delivery for bulk or corporate orders. Let us know your preference when you place the order.
We accept cash, bank transfer and major mobile payment methods. For large corporate orders, we can also arrange invoiced payment terms — just ask our team.
Still have a question?
Reach out directly and our team will help you scope your project and get a quote together.
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